You’re in the right place. The only way to purchase an Oramood product is to place an order on our secure e-commerce site, Oramood.com, powered by Shopify. Oramood has no resellers. If you see our products elsewhere, they are not ours and will not be certified.

Yes, absolutely! When placing your order, you’ll have the option to choose a delivery address different from the billing address. This way, you can have the product delivered to your desired address, whether for yourself or as a gift.

Shipping costs $20 per item for any order delivered within Quebec (exceptions may apply). Note that Oramood covers more than 50% of the shipping fees, resulting in a lower cost for the customer. For orders outside Quebec, additional shipping fees may apply.

Barring exceptional cases, you should receive your order within 5 to 7 business days.

No, and in the spirit of transparency and care for you, our pricing policy is designed to preserve the value of your Oramood product and maintain a close, trusting relationship with you. Don’t wait for Boxing Day, and don’t look for a promo code here, the displayed price is the real price!

No, they do not emit heat; they simply mimic the glow of a wood-burning fireplace.

The fireplaces are not equipped with speakers. However, it is possible to add a crackling sound and even other natural or musical ambiances with background noise using the Oramood application by inserting a phone or tablet. For an improved experience, use a portable Bluetooth speaker, place it near the fireplace and listen to the ambiances of the Oramood application.

It was designed to beautifully enhance the atmosphere of a child’s room. But even adults and seniors enjoy its presence.

First and foremost, it’s important to note that the fireplaces are not toys and are not designed for children to interact with. It is therefore the responsibility of adults to supervise their use. Our fireplaces are safe and have been tested for several months in family households and daycare centers with no incidents. All electronic components meet at least CE safety standards, and some even meet UL standards. Additionally, our fireplaces are highly energy-efficient, costing only about $2 to $3 per year to operate, even if the light remains on continuously.

They plug into the wall, and a switch on the power cord allows you to turn them on and off directly. Good to know: Oramood fireplaces consume only $2 to $3 of electricity per year, even if left on continuously.

No, the fireplace is a decorative, ambiance-enhancing piece meant to bring people together. It’s a spot for gathering and playing nearby, but the product itself wasn’t designed to be played with or to be the centerpiece of a room. We suggest explaining to children not to touch it or turn it on and off. We recommend placing the fireplace against the wall.

Yes, the fireplace can be left on continuously without any risk, and it consumes very little energy. However, we still recommend turning it off occasionally to extend the lifespan of the light, which is estimated at over 40 000 hours.

Spécialement conçue pour nos foyers, la lumière Oramood garantit une expérience visuelle exceptionnelle tout en servant de veilleuse.

Avec une durée de vie de plus de 40 000 heures, elle consomme très peu d’énergie, vous permettant de la laisser allumée sans craindre un impact sur votre facture d’électricité.

En cas de remplacement, une ampoule LED est disponible dans la section accessoires au coût de 25 $, livraison incluse. 

Garantie : 1 an.

Our fireplaces are proudly designed and manufactured here in Quebec in the Lanaudière region.

Yes, all our products are covered by a full one-year warranty. View our policies .

Yes, shipping is very fast—about 5 to 7 business days—because if we don't have the product in stock, we don’t sell it. No surprises here.

Yes, however, it is the duty of an adult to assemble the product and ensure the safety of children, as there may be risks. We invite you to consult the assembly manuals as well as the warnings.

To achieve the glow that mimics a fire, simply turn it off and on using the switch until you reach your preferred lighting mode.

Write to us at hello@oramood.com, and together we will determine the nature of the problem, then we will tell you the procedure for returning the product. You also have 30 days after purchase to get a refund if your product is intact and returned in the original box. Return costs are your responsibility. Check out the Policies to find out everything.